StableStep
Shipping & Returns
Free tracked shipping, easy returns, and a 30-day risk-free guarantee on every order.
Shipping
Every StableStep order ships free — no minimums, no surprise fees at checkout. Orders are processed within 1–2 business days.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard (tracked) | 5–7 business days | Free |
As soon as your order ships, you'll receive a tracking link by email so you can follow it to your door.
Returns
If the brace isn't right for you, send it back within 30 days of delivery for a full refund — no long forms, no hassle.
- Contact us with your order number to start a return
- Refunds are processed within 5–7 business days after we receive the return
- Refunds go back to your original payment method
Size exchanges
Need a different size? Exchanges are free — just reach out through our contact page with your order number and the size you'd like instead.
Our 30-day risk-free guarantee
Wear the orthosis for up to 30 days. If you don't feel a real difference in how confidently you walk, we'll refund you in full. You have nothing to lose.
Ready to try it risk-free?
Free shipping, 30-day returns, and a 30-day guarantee — every order, every time.
Shop the Orthosis